Terms and Conditions – Action Tint

Terms and Conditions - Action Tint

Action Tint Terms & Conditions 

(version 1.9) (updated 26/10/2019)

  •  Payment options ​including applicable fees

  1. Payment terms are strictly C.O.D (Cash On Delivery)

  2. Payment with correct amount of cash (no change given) 

  3. Money transfers are accepted (an email proof of payment is required)

  4. A fee of $0.34c will be charged for payments made via EFTPOS for Cheque or Savings & Debit Card accounts

  5. A fee of 2.4% will be charged for payments made via EFTPOS for Visa Card & Mastercard

  6. If your payment is being made by one of our accepted cards, you will need to provide your Bank Card

  •  Payment methods that are not accepted

  1. Over the phone payments

  2. Keying in your Bank Card details

  3. Amex cards

  4. Paypal

  5. Cheques

  6. Any other payment method by prior arrangement only 

  • Home & Office Window Tint Quotes

 If you are measuring your own windows for a quote :

  1. Aluminium window frames : please measure the entire window, and not just the visible glass.

  2. Timber / wood, or frame less windows : please measure the glass edge to edge

Please advise of any windows:

  1. of reaching height  greater than 2.5 meters from the floor to the top of the glass 

  2. on a Staircase 

  3. in a Kitchen 

  4. in a Bathroom 

  5. that have Internal Security Screens  

  6. on a Front Entrance Door 

  7. made from Timber / Wood  

  8. that are of a Colonial style 

  9. that are Skylights

  10. with obstructions of easy access to the glass that needs to be tinted. (example : fixed furniture, desks, electronics, benches, etc) 

  11. located around swimming pools, or balconies 

  12. made from other material other than glass. (example : perspex, plastic, etc)

  13. that have old, faulty, or unwanted Window Tint that needs to be removed

NOTE: you may be required to provide a photo ​of the window that you need tinted.

  • Vehicle Tinting 

  1. Mobile Car Window Tinting Service : Important requirement info

  2. Queensland Car Window Tinting Laws

  3. Warranty : http://www.actiontint.com.au/ceramic-window-tint/

  4. All Vehicle Window Tinting quotes exclude the front windscreen glass, and sunroofs.

  5. Advise of any window tint that needs to be removed​​

  6. We recommend you to have your vehicle’s windows tinted no darker than the legal limits, and keeping your windows clean at all times. If you choose to ignore our recommendations, please be aware that if your windows are inspected by an authorized authority, (example : Roadworthy Inspector, Queensland Transport, Police, etc) you may be required to remove any window tint that is not compliant to the current rules and regulations of your state. In Queensland, a fine may be issued, and one demerit point may be deducted from your license.

  • Trade customers / Companies

please note : A 50% deposit of the total amount quoted may be required prior to our work commencement

Please Advise of any

  1. general induction requirements to your work-site

  2. blue card / general construction induction card (white card)

  3. contractor form requirements within your company

  4. your companies payment cycle practice (payment agreement)

please note : If ‘your company’ requires us to have any ‘non compulsory insurance’, (including public liability insurance), and/or any general inductions that take longer than 5 minutes of our time to work safe on your site, you will need to mention these prior to requesting a written quote as we need to take these into consideration.   ​

  • Bookings and Reschedules 

  1. All bookings will require a written quote

  2. Bookings need to be made via SMS or via our online Email forms available in our website

  3. All new customer details will need to be complete as requested prior to obtaining a booking confirmation

  4. Bookings in advance are essential (a minimum of two days notice is recommended)

  5. If we do not receive your booking confirmation within 24hrs, your booking offer will expire, and will be available to our next customer.

  6. Reply VIA SMS or EMAIL to confirm your booking when requested

  7. Bookings will need to be rescheduled if the weather is not suitable for installing the Window Tinting

  8. Calls from hidden / private numbers will not be attended.

  • Quote Validity Period

  1. Valid for only 14 days​

  2. All our quotes are inclusive of GST

  • Seven Day Service Exclusions 

  1. All our services during school holidays, & Public Holidays are limited, or not available. (minimum one week notice recommended for all inquiries)

  2. Action Tint will be closed  :

  • Christmas and New Years Holiday from – 23rd December 2019 till the 5th of January 2020

  • Call out fees

  1. Call out fee of $10 for our mobile services within our local area

  2. Call out fee between Foresdale – Pimpama $42 – $65

  3. Call out fee between Pimpama – Nerang $65 – $85

  4. Call out fee between Nerang – Coolangatta $85 – $100 

  5. A call out fee may be charged more than once, if your booking requirement are late in the afternoon, and / or your job can not be completed during daylight hours available to us.

  6. Call out fees can be charged at higher rates depending on customer demands. (Peak hour traffic / holiday season / public holidays / road closures / roadworks / sports or special event days are some some examples to be mindful of)

  • Other Charges

  1. A minimum charge of $50 to customers in Ipswich and some border suburbs of Brisbane

  2. Minimum charge fee of $125 to customers in the Gold Coast and North of Brisbane  

  3. Parking fees

  4. Onsite measure and quote are charged according to you location. (min charge $30.00)

  5. A call out fee may be charged in the case of a warranty claim

  6. If you require a particular tint that we do not stock, a fee of $25.00 will charged per order

  • ​Current Promotion (offer ends 31/12/2019)

Save on the cost to have your faulty tints removed

Conditions:

  1. you will need to drop the vehicle off to us.

  2. offer applies only if you are getting new tints put on your windows 

  3. this offer is for vehicle tinting only

Terms and Conditions - Action Tint

Terms and Conditions - Action Tint